Shipping policy

Overview: We provide local shipping through our in-house delivery service

  1. In the case of unforeseen circumstances like weather, driver sickness, repair, and injury. We cannot always guarantee delivery dates/times. We will call and confirm if such circumstance arises.
  2. Shipments shall be inspected upon receipt. Any errors or irregularities must be reported immediately on the delivery copy. Any claim for shortage must be reported within 24 Hours of delivery. Merchandise placed in work constitutes entire acceptance by the customer.
  3. Deliveries are subject to fees based on distance and order size.
  4. Delivery Fees are subject to change at any time based on our discretion. The customer will always be given notice before the change. 
  5. We assume no liability for product or property when delivery is ordered beyond the curb line

Online Shipping Minimums: 

  • Fenelon Falls In-town Delivery: 
    • Free Delivery 
    • Minimum Order $100
  • Out-of-Town Delivery:
    • $25 Delivery Fee
    • Minimum order $250
    • Up to 30km away
  • Extended Delivery:
    • $50 Delivery Fee
    • Minimum order $500
    • Up to 50km away
  • Over 50km:
    • $100 Delivery Fee
    • Minimum order $1000
    • Up to 75km
  • Over 75km:
    • $150 Delivery Fee
    • Minimum order $1500
    • Up to 100km